IL Long-Term Care Ombudsman

Nursing home residents have the right to quality, person-centered care, but too often, residents find themselves in situations where their rights are being violated and their needs are not being met. It is important to know the steps you can take to advocate for yourself when this happens. If things go wrong, there are specific actions you can and should take to try and change the situation within your facility. There are also ways to advocate for change on a broader level outside of your facility.

The IL Long-Term Care Ombudsman Program (LTCOP) is a resident-directed advocacy program which protects and improves the quality of life for residents in a variety of long-term care settings. Ombudsmen work to resolve problems of individual residents and to bring about changes at the local, state and national levels to improve care. Learn more about the services they offer by visiting their website.

LTCOP offers Illinois residents access to free webinars on older adult issues, concerns, and much more. You can access their YouTube linked or check out a video below on the 2024 Legislative Session. 

Nursing home residents, you have the right to quality, person-centered care. Nursing homes
are required by federal law to provide the care and services you need to reach your highest level
of well-being. Too often residents find themselves in situations where their rights are being
violated and their needs are not being met. It is important to know the steps you can take to
advocate for yourself when this happens. If things go wrong, there are specific actions you can
and should take to try and change the situation within your facility. There are also ways to
advocate for change on a broader level outside of your facility.